Shipping policy

1.Shipping Fee

Free shipping are offered for your orders over $49


2.Delivery time

All orders will be processed within 2 business days. Standard shipping usually takes7-14 business days after processing;priority Shipping usually takes 2-7 days after processing, excluding holidays. All delivery time are estimated by carriers, depending on delivery address. Zitahli will not be responsible for late delivery and return the cost.


3.Shipping Holidays

Shipping facility and carriers are not operating on the following holidays. If your order was placed on or around these holidays please add an additional 1-3 business days for your order to be processed. 

New Year’s Day/Easter Sunday/Memorial Day/Independence Day/Labor Day/Thanksgiving Day/Christmas Day/New Year’s Day


4.Customs fees

Extra duties and taxes may apply, depending on your selected destination. Although it is unlikely, please note that Zatahli is not liable for customs fees or duties.


5.Shipping Disclaimer

Once your order has been shipped out, the Zitahli is not responsible for any losses or damages in transit.


6.Additional terms

If our carrier could not delivery your parcel because of your issue, we will charge you for the actual costs of re-delivery for below situations:

- you provided the wrong address for delivery; 

- there is a mistake in the address for delivery that was provided;

- the address for delivery is not reasonably accessible;

- the address for delivery cannot safely be accessed;